Toll-Free Number: +1-855-546-0587

FAQ

Grocery60 is an online e-commerce platform designed to deliver groceries to your doorstep through your personalized shoppers. Grocery60 helps the place of grocery orders with the help of a mobile app on Android, iOs, and Websites.

It’s so simple and easy! Using the Grocery60 application, initially register on the application, then search the store by searching with your zip code. A list of stores will be displayed. Select the desired shop and browse the products, and simply add your favorite items to the cart, click on checkout, and place your order. So, what are you waiting for? Start shopping now!

Open the application, put your zip code in the search zip code box. If it is not showing your zip code means your address is not listed in the coverage area, you will receive a pop-up saying ‘no store available in your location’ if your area is not included in it.

It’s so simple!
Initially select the product, increase the quantity of the product if required, and click on add to cart. The item you want to be delivered will be adding to your cart.

No! There is no minimum order price. Though, we cheer you to shop more to save more!

We currently deliver in San Antonio. We will be soon extending to other cities.

Your shopper will contact you to discuss if you would wish a substitute item!

We deliver 7 days a week excluding certain holidays. If the stores are open, we will deliver it to you!

After you put the order, select my orders from your profile, you can track your order from there.

If you have not yet chosen ‘Checkout’: Select the ‘delete’ icon next to the product. By clicking on it you will clear the product from your cart.

You can schedule the delivery of groceries anytime as per your convenience.

Yes!
Please do not schedule a delivery throughout a time window in which no one is home to take the delivery. If no one is present at home at the time we deliver your groceries, we will call you to ask for alternatives on how to do the delivery. So you are requested to make sure someone is available to accept the order.

It's so simple! The price you see in the Grocery60 app is the price you pay. We are partners with multiple stores across the city, and each store might sell the same product at different prices.
We are striving hard to choose the latest market price, however, minute changes may occur. So, please feel free to contact us at hello@grocery60.online when you come across such price changes. We are more than delighted to refund you the difference amount!

No! You can order as much as you want!

It is free up to 10 miles. Then there is a charge of $0.50 per mile for the delivery.

Yes! We deliver your groceries with the likewise care that you would. Special attention is given to items that require to be stored cold or warm. Grocery60 Shoppers will make sure to get them to you quickly and safely!

Absolutely! We love that our members are so giving. You can send groceries to anyone as long as they're in the coverage area

The receipt of your order can be seen in 'my order' under your profile.

For queries related to order cancellation, you need to contact our support team at support@grocery60.online.

Currently, we are accepting all major credit and debit cards.

Yes, you can see it in the shipping option which will be viewable after adding a product to the cart.

Yes!
Yes, the option is available, you can see it in the shipping option which will be viewable after adding a product to the cart.